Pillar 04 // Build // Digital Transformation
Modern systems that connect, instead of a pile of separate tools.
We modernise the cloud, workplace and business systems you rely on, and connect them so they work as one environment. Websites and platforms are built as part of that environment, not as a separate project.
The problem
Legacy tools, and systems that do not share.
Businesses accumulate systems: a server in a cupboard, a spreadsheet that everything depends on, five cloud tools that do not share data, and a website managed by someone who has since left. Each was a sensible decision at the time.
Signs it is time
- 01Important systems run on hardware or software nobody wants to touch
- 02The same data is kept in several places and does not agree
- 03Moving to the cloud has been discussed for a long time without a plan
- 04The website or platform is separate from everything else, and only one person can change it
- 05Adding a new tool means another login and another manual process
Fig 05 // Digital Transformation
Outcomes
What changes for the business
01 // What changes for the business
- Cloud and workplace technology that fits how the business works
- Systems that share information instead of being re-keyed
- Fewer legacy dependencies to maintain and worry about
- Websites and platforms hosted, secured and maintained inside the same environment
- Change made in small steps, each reversible where it can be
Method
How the work runs
- DiscoverMap the systems in use, what depends on what, and which of them are holding the business back.
- DesignAgree the target and the order of steps, with access and security designed in from the first one.
- ImplementMigrate, connect and build in stages, with your team informed and a way back where one is needed.
- OptimiseRetire what is no longer used, tune what remains, and hand over documentation your team can rely on.
Core capabilities
What is covered
Cloud Migration & Modernisation
migration · decommissioning
Moving from ageing on-premises systems and unmanaged tools to cloud services that are set up properly.
Technical detail
Migration planning and coexistence, identity and access configured first, data migration, and decommissioning of what is replaced.
Systems Integration
API · data models
Systems that share the information they should.
Technical detail
API integration, shared data models, event flows, middleware where it is justified, and monitoring.
Web & Platform Development
front end · accessibility
Your website or platform, built and run inside the same environment as everything else.
Technical detail
Front-end engineering, content management, performance and accessibility, secure defaults, and administrator access managed through the same identity model.
Hosting & Maintenance
deployment · backups
Hosted, backed up and kept up to date by someone accountable.
Technical detail
Hosting architecture, deployment pipelines, updates, backups, monitoring, and DNS and certificate management.
SEO & Analytics
metadata · analytics
Found by the right people, and measured in a way that respects them.
Technical detail
Technical search foundations (structure, metadata, performance), privacy-respecting analytics, and no third-party scripts unless they are justified.
Related work
Also within this pillar.
Modernise and connect the systems, cloud services and platforms the business relies on, in practical steps.
- Describe what you need
Something related, not listed?
These lists are representative, not exhaustive. If your need sits close to this area, describe it and we will tell you plainly whether it is work we do.
Engagement
Ways to work together.
- Advisory
- Design and engineering
- Implementation and integration
- Ongoing support
- Review and optimisation
The identity thread
How this connects to identity and security
Administrator access, hosting accounts and site security are identity problems. A website whose administrators are managed like every other privileged user is easier to secure and easier to hand over.
Questions
Are you a web agency?
No. Websites and platforms are one part of the technology environment we build and look after. If what you need is brand or campaign work, we are probably not the right fit.
Do we have to replace everything?
No. We start by understanding what exists and what depends on it, then agree what should change and in what order. Some systems are worth keeping.
Can you take over an existing site or platform?
We would start with Discover: what it is built on, who can change it, where it is hosted and what depends on it. That tells us, and you, what taking it on would involve.
How do you handle hosting?
As part of the environment: accountable ownership, backups, updates and monitoring, and administrator access managed properly. The details are agreed in the scope.
Related pillars
- 01
AI & Automation
Connected systems are what make practical automation possible.
- 02
Identity & Cybersecurity
Sign-in, administrator access and removal of leavers apply to every system you connect.
- 03
Managed IT
Once modernised, the environment needs looking after consistently.
Start with the problem.
Tell us what is getting in the way, and we will take it from there.